Returns & Exchanges

What is your return policy?

Regular priced items can be exchanged or returned within 7 days of the delivery date. Sale items are final and cannot be exchanged or returned.

Only products that are unused, unworn, unaltered, undamaged and in re-sellable condition qualify for a return. All returned items must include the original packaging with all tags attached.

Returns will be refunded in the original transaction method and to the same credit card (or other payment method) used for the original transaction.

We understand that sometimes things change. Any returns will be subject to a nominal $9.95 return shipping fee and $6.95 restocking fee.

 

What can be returned?

Only products that are unused, unworn, unaltered, undamaged and unwashed and in resellable condition qualify for a return. All returned items must include the original packaging with all tags attached.

 

What is your exchange policy?

We recommend customers place a new order for the item you would like and then return the originally purchased item. This will guarantee that you will get the new item you want.

Only products that are unused, unworn, unaltered, undamaged and unwashed and in resellable condition qualify for a return. All returned item must include the original packaging with all tags attached.

 

What if my item is incorrect, damaged or defective?

While we strive to ensure that every product is inspected thoroughly before shipping, exceptional circumstances do occur and we apologize for any inconvenience caused.

Please contact us at [email protected] with an image of the incorrect, damaged or defective item with your order confirmation number. We will get in touch by email and/or phone to process your return/exchange of the item.

 

How do I initiate a return?

Click here to initiate a return.

 

Have a question that’s not answered here?

Please email us at [email protected] 

Please fill in the form below to initiate a return or exchange.


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